Customer information
Frequently Asked Questions
How working with British Engineers works across our services: getting in touch, surveys and quotations, what we do and where. Questions about one particular service are answered on that service’s own page.
Getting started
How do I contact British Engineers?
Call us on 0333 344 6656. You can also send an enquiry using the form on our contact page, which shows the phone number and our Manchester address too.
What happens after I get in touch?
We talk through what you need and where the work is. For most installation work the next step is a site survey, and where the service supports it, you then receive a written quotation before work goes ahead.
How does a site survey work?
An engineer looks at your premises and discusses the requirement, so the proposed work fits the building and how it is used. What is checked depends on the service, and the individual service pages explain the detail.
How are quotations provided?
Where a service supports it, the proposed work is set out in a written quotation for you to review before anything goes ahead. Ask us when you get in touch how this applies to the service you need.
Services
What kind of work does British Engineers carry out?
We install security, fire and electrical systems, alongside EV charging, gates and entry systems, and network cabling. Our services directory lists each area in more detail.
Do you provide both installation and repair services?
Yes. Alongside installation we offer repair and servicing for CCTV, intruder alarm, access control, fire alarm and gate systems. Repair is not offered for every service we install, so ask if you are unsure about a particular system.
Where can I find information about a specific service?
Each service has its own page with the detail for that service, including questions specific to it. To see what we offer and find the right one, view our services.
Who we work with
Do you work with homes as well as businesses?
Yes. We work with businesses and other commercial premises, landlords and property owners, and homeowners. The right system and approach differ between them, which is why we start with your requirements.
Where we work
Where does British Engineers work?
We are based in Manchester and work across Manchester and Greater Manchester. We also cover Huddersfield, Bolton and Liverpool. Availability of a particular service can differ between areas, so get in touch to confirm.
BE Academy
What is BE Academy?
BE Academy is the training brand from British Engineers, offering practical CCTV installation training in Manchester for people starting or developing a career in the industry. Course details are on the BE Academy website.
Get started
Contact British Engineers
Call us to talk through what you need. You can also send an enquiry through our contact page.